Job Description
Responsibilities:
Handle customer service requests.
Schedule service engineers.
Coordinate installations and repairs.
Follow up with customers regarding service status.
Prepare quotations, invoices, and service reports.
Update CRM and maintain service records.
Coordinate with the sales and technical teams.
Requirements:
Graduate in any discipline.
Good communication skills.
Knowledge of MS Office.
1–3 years of office coordination or customer support experience.
Immediate joiners preferred.